INFORMATION AND SERVICES •
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TELECOMMUNICATIONS
Mobile phones
Thanks to agreements established with various
commercial partners, the entire Costa fleet offers mobile satellite
coverage, thus allowing the clients of most major service providers to send
and receive calls and text messages, as well as to use mobile data services,
even at sea. The international roaming option must be enabled on the
device in use. The rates are determined by the specific service provider.
Mobile phones may connect to a terrestrial provider’s network when the
ship is sailing near the coast. TIM ITALIA pre-paid customers can purchase
top-up cards at the on-board Photo Shop.
Satellite link
Guests can make phone calls from their cabins using the satellite
phone provided. It is also possible to send and receive faxes. Contact
the Customer Service Office for more details. For telephone and fax
communications from shore to ship, the caller must dial the appropriate
satellite prefix followed by the ship’s satellite number, as indicated in the
following table.
Shore callers in other countries must contact their relative service
providers for more information. Note: In order to avoid wasting time
trying to track down the Guest you wish to speak to, it is recommended
to send a fax before calling with the details of when you wish to call.
The numbers listed above are subject to change. For all the latest updates,
please call +39 0104206099.
The service charge rates in the table apply to Guests over the age of 14. There
is no service charges on any cruises for children under the age of 4. Children
between the ages of 4 and 14 will be charged 50% of the rates indicated above.
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ADDITIONAL INFORMATION
Smoking ban
Costa Crociere has implemented a smoking ban on-board its
ships. Smoking cigarettes, cigars and pipes is not permitted in any of the public
areas on-board, except in the “Cigar Lounge” areas. Electronic cigarettes may
only be used in the cabins and in the “Cigar Lounge” areas. In outdoor public
areas, smoking is only permitted in specially designated areas where ashtrays
are present. It should also be noted that smoking is not permitted inside the
cabins, but only outside on the private balconies. In order to avoid the risk of fire,
cigarettes must be extinguished and left in the ashtrays provided, and must never
be thrown overboard while still lit. It should also be noted that there are no indoor
public smoking areas on-board the following ships: Costa Mediterranea, Costa
Classica, Costa Atlantica and Costa Victoria. For more information regarding
the smoking bans in force on the individual ships, please visit the website
or call the number 848-505050.
Taxes in the United States
When the ships are moored at ports in the United States, 20% will be added to
the value of the beverages consumed on-board.
COSTA
MEDITERRANEA
Cruises from 29/11/2015 to 12/11/2016 9 EUR/day
COSTA
neoROMANTICA
Cruises from 17/11/2015 to 9/11/2016
9 EUR/day
COSTA
neoCLASSICA
Cruises from 23/11/2015 to 15/11/2016 9 EUR/day
COSTA neoRIVIERA Cruises up until 26/11/2015 to 7/11/2016 9 EUR/day
2015/2016 SEASON
COSTA DIADEMA Cruises from 28/11/2015 to 19/11/2016
9 EUR/day
COSTA FASCINOSA Transatlantic cruise
from 26/11/2015 to 15/12/2015
9 EUR/day
Cruises from 19/3/2016 to 19/11/2016
South American cruises
from 15/12/2015 to 29/02/2016
12 USD/day
Transatlantic cruise
from 29/2/2016 to 19/3/2016
COSTA FAVOLOSA Cruises from 27/11/2015 to 14/11/2016 9 EUR/day
COSTA DELIZIOSA Transatlantic Cruise
from 27/11/2015 to 17/12/2015
9 EUR/day
Transatlantic Cruise
from 6/3/2016 to 27/3/2016
and cruises until 27/11/2016
Transatlantic Cruise
from 6/3/2016 to 27/3/2016
Caribbean Cruises
From 21/12/2015 to 06/3/2016
12 USD/day
COSTA LUMINOSA Around the World Cruise
from 14/9/2015 to 21/12/2015
8 EUR/day
Around the World Cruise
from 6/1/2016 to 23/4/2016
Around the World Cruise
from 2/9/2016 to 9/12/2016
Around the World Cruise
from 6/1/2017 to 22/4/2017
Cruises from 21/12/2015 to 6/1/2016
9 EUR/day
Cruises from 23/4/2016 to 2/9/2016
Cruises from 23/4/2016 to 2/9/2016
COSTA PACIFICA Transatlantic Cruise
from 28/11/2015 to 17/12/2015
12 USD/day
Cruises from 20/3/2016 to 30/11/2016
Transatlantic Cruise
from 30/11/2016 to 17/12/2015
South American Cruises
from 17/12/2015 to 1/3/2016
Transatlantic Cruise
from 01/03/2016 to 20/3/2016
COSTA PACIFICA Transatlantic Cruise
from 15/03/2017 to 27/11/2016
12 USD/day
COSTA MAGICA Cruises from 28/11/2015 to 6/11/2016 9 EUR/day
COSTA FORTUNA Cruises from 5/12/2015 to 25/3/2016
9 EUR/day
