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Travel Information
Several airlines are unable to carry
passengers who require oxygen during
part or all of the flight. Those airlines
that can offer this service need to
have advance notification to make the
appropriate arrangements and any costs
must be met by the passenger.
d) In order to comply with new Civil Aviation
Authority regulations, you must advise
us at the time of booking if you plan to
carry an electrical mobility aid on board
your flight(s). These include, but may
not be limited to, electric wheelchairs
and electric scooters. Assessments will
then be made as to the safety of carrying
an electric mobility aid on board the
aircraft. Failure to follow this procedure
may result in the electric mobility aid not
being allowed on the aircraft.
e) When travelling on scheduled flights,
it may be possible to pre-book seats
subject to each airline’s policies, over
which we have no control. Due to the
configuration of the aircraft, it may
not always be possible to obtain seats
together.
f) Airlines have entered into codeshare
agreements, so you may find that one or
more of your flights is operated by their
codeshare partners. We will advise you if
this is the case.
g) For long haul flights, if you have any
special dietary requirements, including
child meal requests, please advise us
at the time of booking or at least seven
days prior to travel. We are unable to
guarantee that all requests can be met.
h) Any amendment or cancellation made
more than 61 days prior to departure will
incur a charge of £20 per person.
i) Changes made within 61 days of
departure will incur both a £20 charge
per person, and the full cost of the
amended ticket.
Regional departures – please note:
The regional flight supplement is in
addition to any Cunard Fare and any
Optional Flights and Transfers. Flights
are offered subject to airline schedules
available at the time of booking. Should
subsequent schedule changes result in
no regional service being available from a
particular airport, no alternative transport
will be provided. Regional flights will not
necessarily be direct or non-stop. If a same
day connection is not possible, the cost of
any overnight accommodation will be at
your own expense. Flights to/from Guernsey
and Jersey can only be booked to arrive
the day prior to your onward travel , and
overnight accommodation will be at your
own expense. Transfers between London
airports, or between Southampton Airport
and the ship terminal, are not included.
Carriage of dogs.
Cunard can accommodate service dogs on
certain cruises, dependent on itinerary and
according to UK quarantine regulations.
Please ensure you contact us prior to
booking to ensure your chosen cruise is
suitable. Service dogs are accommodated
in staterooms with their owners.
Non-service dogs are only carried on
Queen Mary 2 Transatlantic Crossings,
in kennels and are not allowed to visit
any passenger area of the ship. It is your
responsibility to obtain all the relevant
documents and certificates and comply
with customs requirements to allow the
service dog to travel. Please refer to the
DEFRA website at defra.gov.uk for details.
Environmental statement.
At Cunard we take our environmental
responsibilities very seriously and are
committed to reducing our environmental
impact.
We are dedicated to preserving the
marine environment in which we operate,
and therefore believe it is our duty to
introduce environmental practices which
set a high standard of excellence and
responsibility. To support our aim we have
developed an environmental management
system independently certified to
ISO 14001, which is the most widely
recognised global standard for improving
environmental performance.
We recognise that without appropriate
treatment the waste generated on board
our ships, together with the fuel and
other products we use to transport, feed,
entertain and take care of you could
have an impact on the environment. Our
waste treatment facilities ensure that all
waste water is appropriately managed
to minimise its impact upon the oceans.
All general waste is treated on board to
reduce its volume prior to landing ashore,
and wherever possible general waste is
recycled.
We are reducing our air emissions through
the implementation of fuel efficiency
measures, including improved hull coatings,
low energy lamps, increased recirculation
of waste heat and improved efficiency in air
conditioning, and we continue to explore
new technologies.
Through thesemeasures and other initiatives
Cunard will ensure that we help preserve our
environment for future generations.
Brochure information.
The information in this brochure represents
Cunard’s plans and intentions at the time
of going to press. Events subsequent to
the printing of the brochure may cause us
unavoidably to change our plans, which
could affect the published itineraries
and fares. In the event of any changes or
alterations to your booking, you will be
notified as soon as reasonably possible,
but Cunard gives notice that all information
in this brochure is subject to alteration with
or without notice. You will find the Booking
Conditions on pages 188-191.
