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On board.
Do you hold emergency
drills on board?
Cunard ships are among the safest afloat.
An emergency drill for passengers will be held
before the ship sails fromher embarkation
port on each cruise. Attendance at these drills
is mandatory in accordance with International
Maritime Law. In your stateroom, you will find
a black folder containing safety information
which describes the emergency procedures
and designates the route for the passenger
assembly station to which you have been
assigned. In addition to actively participating
in the drills, you are urged to study this
information carefully and familiarise yourself
with the use of life jackets, which are provided
for every passenger. Children’s life jackets are
available from your stateroom steward.
What languages are spoken
on board?
English is the official language on board, with
all announcements and printed information
in English. As an international company with
worldwide cultural appeal, we also provide
assistance in French, German and Spanish.
What is the Purser’s Desk?
The Purser’s Desk in the ship’s Grand Lobby
is the place for all general enquiries and where
you can settle your on board account and
check for any lost and found items.
Is lunch served on the day
of embarkation?
The buffet will be open on board for
passengers from the start of embarkation.
Further information will be available on
board once you have embarked the ship.
Can I bring alcohol on board?
You may bring wine or champagne on board
to celebrate special occasions. However if
it is consumed in any of the dining rooms,
alternative restaurants or bars then each
bottle will be subject to a corkage fee.
Can family and friends come
on board?
Your family and friends are always welcome
at the port to wave you off. However, owing
to stringent security measures, we
regret that visitors will not be allowed on
board any Cunard ship at embarkation,
disembarkation or in any port of call.
How will I get my bearings
on board?
To help you get your bearings on board,
there’s a ship’s plan in your stateroom,
plus further plans at convenient locations
throughout the ship showing you where you
are. If you do get lost, a member of the crew
will be only too happy to help.
What channels are available on my
stateroom television?
Every stateroom has its own television
featuring our multi-channel Cunard Home
and Overseas Television programming.
We offer a number of satellite news and
entertainment channels, depending on
the ship location and satellite availability.
Along with a movie channel featuring a wide
selection of first-run movies, we also offer
the latest sitcoms and dramas, an on board
version of the Discovery Channel and a wide
selection of special programming. Plus, for
sports fans we offer several major sporting
events. Please note that reception of some
channels may be limited in certain areas
of the world.
Where can I keep my valuables?
All staterooms are equipped with a safe
into which you can programme your own
personal code.
Can I have room service?
Of course. Room Service is available round
the clock. You’ll find a Room Service menu
in your stateroom.
Can I get my laundry done?
Full laundry and dry-cleaning services are
available on board our ships and will be
billed to your on board account. Our ships
also have complimentary self-service
washers, dryers and irons at your disposal.
Do you sell duty-free alcohol
on board?
Yes. Duty and tax-free alcohol is available
for purchase and will be delivered to your
stateroom on the last day of your cruise.
What is the minimum legal
drinking age on board?
Passengers who are under 18 years of age
are not permitted to purchase or consume
alcohol on board. However, whilst in U.S.
waters, Cunard enforces and abides by
the U.S. legal drinking age of 21 years.
Is there a soft drinks package
available?
Yes. The soft drinks package is available
for $6.50* (plus service gratuity) per day.
A minimum of four days purchase is required
for this package. Passengers who purchase
this package are entitled to receive
unlimited soft drinks and juices in a glass
in any of the restaurants and cocktail bars.
The sodas we list are: Pepsi, Diet Pepsi,
Sprite, Fanta and Tonic Water.
The juices stocked are: Orange, Apple,
Grapefruit, Pineapple, Tomato and Cranberry
These drinks packages may only be purchased
on board. The package does not extend to
bottled water, the in-stateroom beverage
service or to any other non-alcoholic
beverages in the bars.
*All prices are subject to change
Can I record video on board?
Feel free to video record on board during
your cruise. However, please note that
recording entertainment performances is
not permitted for copyright reasons.
What entertainment and activities
are available?
There’s plenty to do and a full list of
what’s available will be shown in the Daily
Programme, which you will receive each
day in your stateroom. Activities include:
informal talks, port lectures, academic and
cultural enrichment programmes, celebrity
speakers, computer classes, fitness classes,
sports tournaments, games, quizzes and
competitions, as well as concerts, musical
shows and theatre productions. You can
also catch up on movies and play the tables
in the casino.
What games do you offer in
the casino?
Our on board casinos offer the most popular
table games, including blackjack, roulette
and poker. Complimentary gaming lessons
are also held during each cruise. We also
offer a range of exciting slot and video game
machines, as well as regular bingo sessions
held throughout each cruise. Please note
that passengers under the age of 18 are not
permitted to gamble or be in the casino,
and that neither Cunard on board spending
money or personal gift credits can be used
for casino charges.
