186 P&O CRUISES 2016
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On board spending money
varies by cruise
duration and is based on the number of nights
spent on board (excluding overnight flights) and
cabin grade and applies to the first two passengers
sharing a cabin. See pocruises.com
If you have any on board spending money this
can be used during your cruise in most of the
ships’ outlets, including on board shops, bars,
restaurants, spas and towards shore excursions
booked on board. On board spending money
cannot be used for the following: medical
charges (including services, prescriptions and
supplies), cash back, purchase of foreign currency,
international visas, charity donations, on board
gaming (including the Casino) and as full or part
payment against a future cruise or charter flight
seat reservations and upgrades. All on board
spending money is non-refundable. If you have
purchased, or have received a gift credit then
please be advised that the same terms as above
apply. If you are a P&O Cruises Peninsular Club
member your on board discount applies after all
on board spending money has been used.
Car parking
is available on all Southampton
round trip cruises of 7 nights or more*.
Leave your car in a secure car park (one space
per booking). Please let us know at the time
of booking if you wish to use this service and
then contact Cruise & Passenger Services Ltd
(the operator) through your Cruise Personaliser
or direct on 0845 071 3939 or via
to arrange your
car parking no less than 35 days in advance
of your departure.
Return coach transfers
are available on all
Southampton round trip cruises of 7 nights
or more*. Coach transfers are available to all
passengers on the booking. Please let us know at
the time of booking if you wish to use this service
and then contact our coach provider direct on
0843 3742246 no later than 35 days prior to
departure. For pick up points see page 38.
Airport parking
is valid on selected fly-cruises
only and is offsite parking at the relevant airport
(one space per booking) for the duration of your
holiday with transfers between the car park and
the airport terminal.* Please let us know at the
time of booking if you wish to use this service
and then contact APH Airport Parking and Hotels
Ltd (the operator) direct on 0844 871 7561,
quoting cruise booking reference number, to
book your car parking no less than 35 days in
advance of your departure. Amendments to
car details can be made up to 48 hours prior to
departure day at no additional cost.
In most cases airport transfers operate every
10 to 15 minutes however some will operate
on a demand basis. Passengers must check with
APH and arrive in plenty of time to park their car
before checking in for their flight. If you wish to
cancel your booking you can do so up to
48 hours before departure, but please ensure
you notify both P&O Cruises and APH.
* On bookings made at least 35 days prior to departure.
Promotional prices
We may introduce an Early Saver price on
selected cruises. These are designed for those
who want great prices, without all the benefits of
the Select Price. Features of Early Savers include:
• available on selected cruises, at selected times
• available on selected grades of cabin (we’ll
assign your cabin number)
• second priority for upgrades (where and if
available)
• second priority for dining seating time and
table size**
• 15% deposit
• flexibility to change your booking (subject to
our booking conditions)
** If you’re travelling as a group and wish to guarantee that
you will be seated together we recommend that you book our
Select Price option.
If you’re interested in these prices,
visit pocruises.com, call us, or talk to your travel
agent to find out more. Other promotional prices
may be introduced, these prices will be subject
to more restrictive terms and conditions; no
choice of dining time or table size; no choice of
cabin – other than telling us whether you want
an inside, outside or balcony for example.
Items not included in your holiday price
The inclusive nature of our holidays ensures
you can enjoy exceptional value for money. In
addition to this, there are a few items you may
need to budget for, as well as a few little luxuries
that you can choose to purchase whilst you are
on board:
• Coffee and drinks in the bars and restaurants
• Drinks in your cabin
• Shore excursions
• A range of health & beauty treatments and
facilities
• Purchases in the on board shops
• Select Dining restaurants (a cover charge applies)
• Telephone calls, faxes, internet access (where
applicable), emails and selected services
through your Interactive TV
• Optional entertainment including art and
craft materials, golf lessons and souvenir
programmes
• Local taxes – some destinations may impose
local taxes whilst we are within their taxing
jurisdiction. For example it may be necessary
to charge tax within our bars and retail areas
at certain times throughout a cruise. All prices
on board will be displayed exclusive of this
tax which will be charged separately and
itemised on your receipt at the point of sale.
Information about applicable taxes will be
provided to you on board
• Medical care – please be aware all services
are charged for so please ensure you read the
travel insurance section above
• Tips – we include an amount per passenger
per day (aged 12 years and over) to your
on board account. For details and the
recommended daily amount visit:
pocruises.com/tipping.
Also see our ‘Tips’ section.
P&O Cruises
Peninsular Club
The P&O Cruises Peninsular Club is our loyalty
reward club. It consists of six different levels,
known as tiers. Entry into each tier requires a
minimum number of nights to have been spent
on board a P&O Cruises ship, plus for the highest
tiers, a degree of recency and frequency of
cruising. As the number of nights you spend on
board increases, so too does your tier status.
For each night you spend on board a P&O Cruises
ship, you will be awarded 10 loyalty points, which
are applied at the end of your cruise. Once you
have earned a minimum of 150 points you will
automatically become a member of the
P&O Cruises Peninsular Club.
The tiers are named after oceans and seas of the
world, each of them cruised by ships from the
P&O Cruises fleet. They are arranged in order of
size (in accordance with The Times World Atlas)
with the smallest sea in the scheme, the ‘Ligurian
Sea’, being the name for the most exclusive tier.
The tiers are based on the number of nights
spent on board which are then converted into
points, with the Caribbean Tier being the highest
confirmed tier. The points required per tier are
set as follows:
Pacific
150 – 500 points
Atlantic
501 – 1000 points
Mediterranean
1001 – 2000 points
Caribbean
2001 + points
In addition to the first four tiers there are two
further levels exclusively for passengers who
have accumulated 2501 points or more and
have cruised frequently in the 3 years preceding
the start of their next cruise.
Baltic
2501 points plus 80–200
nights spent on board in the 3 years preceding
the start of their next cruise
Ligurian
2501 points plus 201
or more nights spent on board in the 3 years
preceding the start of their next cruise
A-Z of cruising
